Privacy Policy
Last updated: 12 July 2026
AutoScanix operates this web shop and website, including all related information, content, features, tools, products and services, for the purpose of offering you – the customer – a carefully curated shopping experience (the "Services"). AutoScanix uses the Shopify platform, which enables the provision of these Services. This privacy policy describes how we collect, use and share your personal information when you visit, use or make a purchase or other transaction through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this privacy policy, this privacy policy governs with respect to the collection, processing and sharing of your personal information.
Please read this privacy policy carefully. By using the Services, you confirm that you have read and understood how we collect, use and share your information as described in this policy.
Personal Data We Collect or Process
By "personal information" we mean information that identifies, or can reasonably be linked to, you or any other individual. This does not include anonymised or de-identified information.
We may collect the following categories of personal data depending on how you use the Services, where you live, and in accordance with applicable law:
Contact details: Name, address, billing address, delivery address, phone number, email address.
Financial information: Card number, account information, payment details, transaction details, etc.
Account information: Username, password, security questions, settings and preferences.
Transaction data: Products you view, add to basket, purchase, return or cancel.
Communications: Information you give us in customer service enquiries or other contact.
Device information: IP address, browser type, device identifiers, network data.
Usage data: How and when you interact with the Services, navigation patterns, etc.
How We Collect Information
We may collect information from the following sources:
Directly from you: When you create an account, make a purchase, contact us or use the Services.
Automatically through the Services: Through cookies, your device and user behaviour.
From our service providers: E.g. payment systems, logistics, customer support.
From partners or third parties.
How We Use Your Information
Depending on how you interact with us, we may use your personal data to:
Provide, personalise and improve the Services
Process orders, deliveries and returns
Create and maintain your account
Send order confirmations and notifications
Personalise content, recommendations and adverts
Marketing and advertising
Send offers via email, SMS or post
Show relevant adverts on our site and other platforms based on your activity
Security and fraud prevention
Authenticate users
Protect against unauthorised access and fraud
Detect and manage unlawful or harmful activity
Communication
Provide customer service
Answer questions and manage customer relationships
Legal obligations
Comply with applicable laws and regulatory requirements
Manage disputes, audits or legal proceedings
How We Share Information
We may share personal data in the following situations:
With Shopify and other third-party providers who support our operations (payment, analytics, customer service, shipping, etc.)
With marketing partners for advertising and campaigns
With third parties if you expressly consent to it, for example for social media integrations
Within our group of companies or with subsidiaries
In connection with a business transfer, merger, bankruptcy or legal proceedings
Shopify's Role
The Services are hosted by Shopify, which collects and processes data about your usage in order to provide and improve the service. Shopify may process your information in countries other than the one you live in. Shopify is responsible for such processing and is also the party that handles rights requests relating to their data collection. Read more at: https://privacy.shopify.com/en
Third-Party Websites
Our Services may contain links to other websites. We are not responsible for these sites, their content or their data protection practices. Always read their privacy policy before providing any personal information.
Children's Information
The Services are not intended for children, and we do not knowingly collect information from children under the applicable minimum age. If you are a parent or guardian and believe your child has provided information, please contact us and we will delete it.
Security and Storage of Information
We use technical and organisational measures to protect your data, but cannot guarantee complete security. How long we retain your data depends on various factors, including legal requirements, business needs and agreements.
Your Rights
Depending on where you live, you may have the right to:
Request access to the personal data we hold about you
Have inaccurate data corrected
Request that information be deleted
Receive information in a portable format
Restrict or object to certain processing
Withdraw consent
Manage marketing preferences (e.g. unsubscribe from newsletters)
We will need to verify your identity before processing your request. You may also appoint an agent to act on your behalf.
Complaints
If you have a complaint about how we handle your personal data, please contact us. You can also contact your national data protection authority. For the EEA: see the list of supervisory authorities here. For the UK, this is the Information Commissioner's Office (ICO).
International Data Transfers
Your personal data may be transferred to and stored in countries outside the country where you live. When transferring data from the EU/EEA or the UK, we use approved mechanisms such as the EU's Standard Contractual Clauses.
Changes to This Policy
We may update this privacy policy from time to time. Updates will be posted on this page with a new date.
Contact Information
If you have questions about this policy or would like to exercise your rights, please contact us at:
+44 7548 928598
Support@AutoScanix.com
Ralph William Busby
761 Ecclesall Road
Sheffield, S11 8TH,
UK